Shipping Info
What are the Shipping Costs?
- FREE Domestic (USA)
- International Shipping is $18
- We ship through the USPS, and it takes approximately 5 days to be delivered within the US, and 10-20 days internationally.
- We are not responsible for the customs fees and we do not alter the price for the customs.
How do I track my order?
Usually, it takes 1 day* to process your payment and we will ship your gorgeous package right way. Once it is shipped you will receive the email with the confirmation and tracking number.
* Orders placed on Saturday or Sunday will be shipped on following Monday morning.
Can I return the item?
Sure, stylish. Just make sure it has been less than 14 days since you ordered your item. For example: if you ordered your item on 1st January, it needs to be returned and shipped back to us by 14th January. The clothing needs to be in a condition it was received with the labels attached. When your item is delivered back to us, we will process your refund as a STORE CREDIT only. You can use your store credit for a year and for any items in the store. The shipping cost for return is paid by the customer. For international shipping, we are not responsible for customs fees and we do not adjust the price on shipping slips.Don't forget that we are a vintage brand and sometimes clothes that are more than 30-50 years old can show some wear even though we select the best quality items.
If you have any questions contact us anytime!
Meow,
ULTRA-CAT Team